Frequently Asked Questions
Find answers to common questions about TechNode
Yes! You'll receive a tracking number via email once your order ships. You can track your parcel through our courier partner's website.
We accept Visa, Mastercard, Apple Pay, and Google Pay.
Yes! If you're looking to order in bulk or need products for your business, contact us directly at support@technode.co.nz for a custom quote.
Currently we only ship within New Zealand.
Absolutely! If you find a lower price from another NZ retailer, let us know and we'll do our best to match it.
Yes, all products include the manufacturer's warranty valid in New Zealand. If you have any warranty issues, contact us directly and we'll help sort it out.
We offer a 30-day return policy on unopened products in original condition. Contact us at support@technode.co.nz with your order number to start a return.
Yes! We offer free shipping on all orders over $100 NZ-wide. Orders under $100 have a small flat-rate shipping fee calculated at checkout.
Your ansOrders are dispatched within 24 hours (Monday-Friday). Auckland deliveries arrive in 1-2 business days, North Island 2-3 days, and South Island 3-5 days.wer here.
Yes! All our products are held in our Auckland warehouse. We don't ship from overseas - everything is NZ-based for fast, reliable delivery.Your answer here.