Shipping & Returns
Shipping Information
FREE SHIPPING on orders over $100 NZ-wide!
Processing Time
All orders are dispatched within 24 hours from our Auckland warehouse (Monday-Friday, excluding public holidays).
Delivery Times
Auckland
1-2 business days
North Island
2-3 business days
South Island
3-5 business days
Rural Areas
Add 1-2 days
Tracking
You'll receive a tracking number via email once your order ships. Track your parcel through our courier partner's website.
Returns Policy
30-Day Returns
We offer a 30-day return policy from the date of delivery. Products must be:
- In original, unopened packaging
- Unused and in resalable condition
- With all accessories and documentation included
How to Return
- Contact us at support@techtiger.co.nz with your order number
- We'll provide a return shipping label
- Pack the item securely and attach the label
- Drop off at your nearest courier location
- Refund processed within 5-7 business days
Non-Returnable Items
- Opened software or digital products
- Items marked as "Final Sale"
- Products damaged due to misuse
Questions? Our support team is here to help.
Contact Us